Q: When do you begin shipping?
A: We will start shipping trees Mid-November.
Q: When will my tree ship when I make an order?
A: During the checkout process, you have the option to select the week when you would like your tree to arrive. Your tree will be shipped according to the selection you make.
Q: How long is the transit time?
A: Depends on your location from our tree lot. If you order on a Tuesday and are from New York, the transit time is 5 business days, your tree would arrive that following Monday. View the shipping chart below to estimate your order transit time. Keep in mind these times are estimates and orders are always subject to delays by the shipping carrier.
Q: Can I get my tree before Thanksgiving?
A: Of course. Be sure to order before November 19 and select the delivery week Thanksgiving falls on.
Q: My transit time is more than 3 days, will my tree arrive fresh?
A: Silvertips by nature are long lasting. But to make sure your tree arrives as fresh as possible, we have it in a well shaded area and keep it watered till it goes into the box.
Q: Which shipping carrier do you use?
A: Currently we use UPS.
Q: Where are you shipping from?
A: We ship from our lot in North Fork CA. Our packages originate in Fresno California for tracking purposes.
Q: How much is shipping?
A: Shipping cost varies depending on your location. You can use our calculator to estimate the shipping cost for any item.